Frequently asked questions
Is artificial grass safe for dogs and other pets?
Yes. Our pet turf is manufactured lead-free and RoHS-compliant, with no pesticides and no mud, and test documentation is arranged per order against the standard your market requires. The drainage-oriented backing lets urine and rinse water pass through rather than pooling on the surface.
How do you clean dog urine and waste off artificial grass?
Solid waste is picked up as normal; urine drains through the perforated backing to the permeable sub-base. Hose the area down periodically, and for odour an occasional rinse with an enzyme cleaner or a diluted vinegar solution keeps it fresh.
What pile height is best for pet areas?
10-15 mm soft-touch turf is the usual choice for pets: short dense piles rinse easily and dry quickly. Longer ornamental piles hold moisture and are harder to keep hygienic in high-traffic dog areas.
Does pet turf drain well?
Yes. Our pet products use a perforated backing so water passes straight through. Drainage in service depends as much on a permeable sub-base as on the turf itself, so base preparation matters; the pet and lawn ranges are built for free drainage rather than water retention.
Will dogs dig up or damage the grass?
Installed correctly, with edges secured and a compacted sub-base, pet turf resists digging and holds up to regular use. The yarn is UV-stabilised so colour and resilience last outdoors; matching the density to the traffic level is the single biggest factor in wear.
Does artificial grass get too hot for pets?
Like any surface in direct summer sun it can warm up. A quick rinse cools it immediately, and shade over part of the area helps. Lighter yarn colours and good airflow reduce heat build-up.
Do I need infill for pet turf?
Pet areas typically use minimal infill, or an antimicrobial infill where odour control is a priority. Our pet range is designed around drainage-oriented backing; we advise on the infill approach per project at quote stage.
Can I order samples before committing to a container order?
Yes. We send free samples so you can check yarn, density and colour in person before placing an order. Tell us the application and target market and we will match the right specification and arrange the test documentation you need.

